To confirm your order, a 50% non-refundable deposit of the total amount is required. Deposits must be paid within 48 hours of receiving the invoice. The remaining balance of the order is due one week prior to the event date. Clients are also welcome to pay for their order in full at the time of booking. Orders of $75 or less are due in full. Acceptable forms of payment are PayPal, Venmo, or Zelle. No order will be handed out without full payment.

A flat fee of $15 for single tier cakes and $30 for tiered cakes will be applied to last minute orders. Payment is due in full to secure order (availability is not guaranteed).

The payment is non-refundable if you choose to cancel your order.

Due to the time needed to purchase custom items, not all desired design elements can be accommodated.

Last minute fee is subject to change at any time and without notice.

Deposits and upfront payments are non-refundable. Cancellations at least 72 hours prior to the order date will receive a refund of 50% of the order total. Cancellations made less than 72 hours before the order date will not be refunded.

If you need to change the date of your order, please reach out as soon as possible. Date changes are subject to availability.

We want you to be 100% happy with your Cakes Made by M. order! However, refunds requested due to dissatisfaction of design, color shade or general decoration will not be given. If you are unsatisfied with the flavor quality of your cake and request a refund, this will be assessed at our discretion.

We will aim to provide as much detail and assistance as it relates to the best storage for your order. We are not responsible for any damage that may occur after the cake has been picked up by the client, or designated person, or, delivery to the client’s address or event location.

Clients have the option of picking up their order or having it delivered, which must be stated at the time of ordering. Orders must be picked up at the agreed upon time. We cannot guarantee freshness of product if the client doesn’t provide adequate notice of change in pickup time.

In order to provide an accurate delivery quote, we require an address. Delivery times are agreed upon at the time of ordering between Cakes Made by M. and the client.

Due to the nature of the creative design process, any images sent will be used for inspiration only. We will not copy or replicate another artists’ work.

In paying your deposit, you are in agreement of all terms and conditions. Terms and conditions are subject to change at any time without notice.